We believe in standing behind every pair of glasses we provide.
Here's how we look after you:
1-Year No-Fault Frame Warranty
Accidents happen! If you break your frames within the first year, we'll repair or replace them - no questions asked.
2-Year Frame Breakage Guarantee
If your frames are damaged between 12–24 months after purchase, we’ll repair them for free. If they can’t be repaired, you can choose a new frame at 50% off.
2-Year Lens Quality Guarantee
We guarantee your lenses for two full years against manufacturing faults. If there’s a problem, we’ll replace them - we make the process simple and stress-free.
3-Month Adaptation Guarantee
Having trouble adjusting to your new lenses? We’ll redesign or replace them within 90 days to make sure you’re completely comfortable.
3-Month Prescription Change Guarantee
If your prescription changes within 3 months, we’ll update your lenses at no extra charge.* (*Excludes myopia control lenses such as MiYOSMART and MyCon.)
Lifetime Glasses Care
Enjoy free servicing for life. Our Lifetime Glasses Care includes frame adjustments, deep cleaning and minor repairs whenever you need them. Contact us to find out more.
We're here to help
Simply bring your glasses back to A+ Optometry with your proof of purchase.